Returns, Exchanges, and Credits
60 Day Return Policy
Changed your mind or are not satisfied with your purchase? Simply return unused
item(s) within 60 days of delivery date for an exchange or refund.
A receipt and the original packaging are required for all returns and exchanges. Any credit, refund, or exchange must be approved by Eden@Home. Any unauthorized returns or collect shipments will be refused by our warehouse. Refunds will be issued to the same method of payment as the original payment (credit card purchases will be credited to the original credit card account).
We do not accept returns or exchanges on;
- Used/Washed products (All terry & linen items)
- Any products that have been modified/altered/washed
At any time, Eden@Home reserves the right to refuse a return or exchange.
Eden@Home will not assume freight charges for any items returned unless specifically agreed upon beforehand for products purchased online or by phone. If you wish to cancel an order that has already been shipped to you, please note that shipping fees still apply.